Business Pilot. Areas of expertise.

Business Pilot…
Mississauga, ON. Canada. Contact: E-mail: buspilot@rogers.com


Areas of expertise.

* Candidate behavioural & attitude style analysis. As used in the pre-hire and in the performance review processes. 80% of hires that fail are likely as a result of behavioural & work attitude mis-alignment with the JOB's requirements. ie: 'If the JOB could talk, what would the JOB ask for, in terms of behaviour & attitude, to be most successfully completed?'

Assessments available:

- Executive version.
- Managers, supervisors & employee version.
- Sales version.
- Customer service version.

Ever stopped to calculate the REAL cost of making a bad hire?

* Executive/managerial search projects. We find you top candidates, currently available and highly motivated to commence work almost immediately. Personalized service. Attractive fee structure that includes, job benchmarking, work behaviour analysis and sales knowledge testing (for sales people).

* Strategic business plan coaching. A demystification of the strategic planning process with ease of use and understanding replacing dread of the process, so that the entire management team has a very clear picture of the company and its vision. SWOT analysis.

* Features, benefits & needs analysis. Are your sales people trying to solve THEIR problems, or to answer the need of your CUSTOMERS?

* Business S.M.A.R.T. goal & objective setting. Avoid those business crippling ‘wandering generalities’. Believe it or not, 93% of businesses operate without a set of written objectives.

* Employee & sales training seminars. The D.I.S.C language. ‘Birds of a feather flock together’. People respond best/ buy from, people they like, but what do they like?? Learn how to adjust YOUR sales behaviour style to match that of your client, for better sales results.

* Business problem diagnosis. Exactly what ails your company? 18 sections with several hundred ‘must be answered’ questions. Just like going to the doctor….you cannot remedy business problems until they are fully diagnosed.

* General business coaching. Identify the problems. What difference would it make if the problems are eradicated? Implement strategies in your business to improve results.

* Salary surveys. Are you offering/paying a salary that is both fair & competitive? Compare your structure with low, median & high offerings on hundreds of job titles across Canada.

* Effective employee job descriptions. Employee performance evaluations. If you are not leaving foot-prints in the sand—watch out for that 2 year salary settlement next time you are taken to labour court by a disgruntled ex employee.

* Customer retention strategies. Reduce the churn rate. New customers are 7 times more expensive to find than selling to existing clients. Look after what you already have!

* CEO performance evaluation. Critical in any owner operated business. Shouldn’t the most expensive employee be subject to evaluation?

* Customer satisfaction surveys. Employee opinion surveys. Show that you care & impress.

* Budgetary process, sales forecasting. Bottom up/top down. 7 strategies to cobble together a budget…..how many do methods do you employ?

* Unique selling proposition (USP) development. A statement, that if any of your competitors said it---it would be a LIE. Fail to have a USP and risk being an ‘also ran’.

* Trade shows. Strategies for a successful event. Too expensive to be a PR event--- ‘just because the competitors are there’!

* Key business indicator (BI) selection & management. Consider 5-8 BI that are actively monitored, what could they be, and if your employees should be aware of them?

* Your business ‘Strategic Driving Force’. What is your SDF & how to capitalize on it? Only 10 (ten) exist, and you can only have one. Any more, and you risk your business being unfocussed.